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Location

Q-Park Castlegate Car Park

200+ Bookings
Trustpilot
based on 100,000+ reviews

Space description

Single entry
Overnight parking allowed
Fantastic secure parking spaces available at Q-Park Castlegate, located in the heart of the city.

This car park is open 24/7.

There is a height restriction of 2m.


Please ensure to enter your vehicle registration when booking. Extensions are not available through JustPark at this location, please ensure you book for the total time you need. You will be required to use the kiosks at the carpark to validate your booking, instructions can be found in your access instructions.

Real-time availability

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Reviews about this space

Adrian C1st July 2023
I do not recommend and advise avoiding, despite the earlier payment online, I had to pay extra in the parking lot, Just park was unable to refund me for the booking that I did not use, despite the fact that I sent them all confirmations, both the booking number and the bill which I had to pay additionally
Vanda D28th May 2023
Very secure car park, good location
Rachel W23rd May 2023
It's an enclosed car park so the car was nice and secure, just pulled up to metal doors and they opened, very easy to book on line and would book there again, was nice and easy.
Paul H12th January 2023
Easy to book. Convenient and straightforward. Thanks
Richard R12th January 2023
Cost of parking is slightly high but given the city centre location and the security of this parking site, its removes something to worry about when planning a journey of about 250 miles round trip.
Manoj L12th December 2022
Given a code to get in / out but no where to enter code. No problem getting in but getting out I had to call customer services. Not ideal at 11.00pm but did get sorted.
Darren W28th July 2022
Everything went well, followed all instructions that were sent , could not understand why we had to pay at the machine when we paid online , we were their from South Shields so had to pay at the machine so we could get out , so it was poor from Just Park to send instructions that were not good , will obviously try to never use them again
Gary B9th July 2022
Code did not work, ended up paying twice said “ticket not valid for this car park”
Lyndsey M29th June 2022
Had to pay double because they never sent a barcode through. What’s the point in pre paying if you then have to pay again ?
David E24th February 2022
Scanner didn't work when trying to get out had to you use assistance button but sorted very quickly.

Points of interest

Castle Market0.08 miles away
Victoria Quays0.09 miles away

Frequently asked questions

JustPark has access to tens of thousands of spaces from car parks to private driveways that you can book in advance. Once you’ve found a space on our App or website, complete your booking and we’ll send through details of how to find and use your space.
We have a dedicated customer support team online 8-8 Mon-Fri and 9-6 Sat-Sun. You can call or Live Chat with them during these hours. Contact details can be found on our Help Centre.
When you have completed your booking and payment has been taken, we’ll send through the exact address and access instructions to your space.
Yes we have a flexible cancellation policy, you can cancel up to 24hrs before the start time of your booking.
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  • 100,000+ reviews
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