If your booking has a fixed start & end time then it’s covered by the fixed-term policy.
We have three types of refund following a cancellation by the driver:
This will take up to 10 business days to reach your account
For this refund type, the transaction fee is non refundable.
*For this refund type, the transaction fee is added back to your JustPark Wallet, to be deducted on the next successful transaction.*
If you cancel less than 24hrs before your booking starts your booking becomes non-refundable
In cases where the booking is cancelled by the space owner or JustPark, a full refund will be made to your original payment method*, including the transaction fee.
If your original payment method was the JustPark Wallet, funds will be returned there, if it was a split payment between Wallet and card payment, the funds will be returned as part Wallet, part card.