The Moor Car Park

Really easy to book and a good price. The reason I didn’t give a 5 is because I sat at the barrier for 5 mins waiting for someone to answer the assistance button so I could exit the car park. Once they did I it was very quick so I would use the service again.

Very easy to use the system very convenient parking and good value

On arrival I was told the carpark was full and to head straight to the exit. I said I had prepaid and the man told me to wait, he then went to speak to someone else at the other entry gate. When he came back, he just repeated "head straight to the exit please" so I repeated what I'd said and he told me there were spaces for prepaid cars. At this point I headed in to find a space.. I had reached the top and final (19th) floor, where I saw one remaining space and the people either side had parked so badly that I almost couldn't get out of my car after parking! On returning to my car I of course had to drive 18 floors down to the exit, which was fine. However the booking reservation told me I was to head straight to the exit barrier and speak to someone on the intercom. Nobody answered for over a minute and there was a queue of angry people behind me wanting to get out! It was all very annoying and definitely not stress free. I would not recommend pre-booking this carpark.

Booked via the Trainline app. Great way to plan ahead for my journey knowing my parking was booked and what it would cost me. Parked up ok, and leaving the car park was easy, pressed the intercom at the exit barrier and gave my ref number to the operator - barrier up and off I went