The Moor Car Park

Easy to find close to all amenities great price

Very very expensive. I thought I’d pre booked parking for 8quid. O ly to find out when leaving I had to pay an extra 20quid. Will not be using this again. Way cheaper if we had caught the bus. Total rip off making out that my total was 8 quid to pay online. Never said nothing about extra charge when we left the car park.

Was a quick and simple process, going to a city for first time and finding parking was a breeze

There are several car parks on the same street, so I was a bit worried in case I'd gone into the wrong one. Fortunately the booking email had a picture of the exterior, so I was able to tell it was the correct one.

Car parking itself was fine, it was the process of leaving that’s the issue. The app tells you to take a ticket on entry, but it’s not a ticket it’s a token. It tells you to press the intercom at the exit to speak to an attendant, the problem with this is your holding up traffic for 3 minutes whilst it rings away. Then you’re told to leave the physical token on top of the machine as the machine won’t accept it seen as it’s not been verified at the pay stations before you got back into your car, it’s clearly not a refined process for this particular car park. You then have to give your booking reference, as well as your registration plate. Your vehicle reg is camera read on entry and exit so I don’t understand why they can’t link that reg up to a booking and have the barriers automatically work on exit, it would save so much hassle and if for some reason there is no answer on the intercom, stop you having to pay AGAIN to get out. Please have a look at the information you’re giving for this car park, and use the number plate recognition to your advantage for a much better user experience.

Horrible car park

Yes very safe.

No spaces in car park

Everything was explained in early email and went smoothly on the day

took a a very long while for someone to respond to the buzzer on exit barrrier. pedestrian signage not clear