Q-Park Leicester Square Car Park

The machine can read the code and nobody help me for a solution, I have to pay the ticket to go out, it's a serious problem, I'm angry with that

Car park was easy to find, but difficult to get too, due to road works. Parking spots were ample and big enough for our SUV. I didn't feel safe parking there as there weren't any lights on the floors. It was all dark and you couldn't really see if someone was hiding there. As a woman, I didn't feel safe at all. Especially due to whole building being so dark, but there's no security or anyone at the bottom or outside, with it being in a back road. No one would even hear you scream coz it's tucked away. The entire car park reeked of urine. All over the floors. No lift, so I had to carry a newborn and a toddler down and up multiple flights of stairs.

Super easy. Great location. As soon as we arrived to the parking lot the gate opened automatically and same on departure.

Had to call for assistance to get out as the machine would not read the qr code for the car in front of me and also my code.

Dear Q-Park Customer Service Team, I am reaching out regarding my recent booking at Q Park Leicester Square from 05:00 to 17:00 on Sunday, 27th October. Initially, I booked through your platform and paid £61.59. Due to an unexpected delay in my work schedule, I had to extend my stay by an additional four hours, which incurred a further charge of £40. To my dismay, I found that a colleague who booked directly through Q Park paid a total of £51 for a more extended period, from 05:00 until midnight. This discrepancy has left me feeling disappointed, especially given that I had no option to extend my time on an hourly basis. Could you please review my case? Given the unusual circumstances, I am hoping for a resolution that acknowledges this discrepancy. Thank you for your attention to this matter. I look forward to your response.

This car park have been designed by a Batman villain. You would struggle to park a hot wheels car in its spaces.

I paid £55 to park from 1:30 - 7pm and when I left at 5pm, I was asked to pay another £40, or else it would not let me out of the car park. Disgusting daylight robbery.

Good

The barriers were broken and it made for a very stressful experience

These spaces are super tight! I had to climb in and out the drivers window. Would not recommend this car park for old and certainly not disabled people. It may be a great location but the parking is expensive and not really enough room for the amount of spaces.