Cancellation Policies

We have different cancellation policies depending on whether you booked parking in advance or if you paid in the car park. If you have driven to a car park and paid on the spot, please see the Non-Reservable Parking policy below. All bookings made in advance are covered by the Reservable Parking policy below.

Reservable Parking

Non-reservable Parking

EV Charging

For payments made on the spot in car parks, we operate a no refund policy as the parking session is already underway once you have paid.

If you feel you have been charged unfairly, please contact help@justpark.com with the location ID or call our Customer Support team with the location ID, your vehicle registration, the amount you paid and details of the circumstances.