Roseate House Reading

Really difficult place to find otherwise five stars

This space is in the car park of the Roseate Hotel. The manager of the hotel was rude and abusive. His friend had parked across the space I had booked, and as I was in a rush and no-one was around, I just parked behind that car. 20 minutes later the manager came to the restaurant we were in, and started shouting at us for blocking in his friends car. We moved our car and then parked in the space we booked, but the manager continued to abuse us for another 15 minutes after he parked. Would give 0 stars if possible.

Very good to book Found hard to find parking location didn't know if we're in right place

Easy to find using the postcode & decent sized spaces. I phoned ahead & asked if I needed to go into the Roseate hotel to sign in with my registration (as stated on another review) & they told me there is no need, the booking confirmation on the app is sufficient. There also only appears to be 2 parking spaces out the front of the hotel despite the description mentioning 3. Overall a good experience.

Excellent facility

As soon as I drove into the hotel I knew I had been here before. Good experience, booking was easy.

Simple convenient secure and easy to locate

Glad I asked the hotel staff without realizing I need to register my car plate number at the hotel. otherwise, even if i pay at JustPark, I will still be receiving a ticket that needs further follows up.

Directions for car park in Reading were completely wrong. Could not access so went elsewhere which was free. I will not use justpark again.

I would ask that the space owners (the Roseate hotel) indicate clearly on the signs outside the arch that they work with MyParkingSpace. The signs only say that users must be registered with the hotel, - which I could not do and shouldn't have to as I've registered with and paid through the third party - or face a fine. Secondly, the space I parked in had a hedge at one side and the back, which stuck out. This was not a big problem as I was the only user but if you have passengers they'd have to get out before parking. Also once parked there was no way to get to the boot of the car because the hedge stuck out and the space wasn't long enough to move forward (and I don't have a big car, only a Mini). I had to shunt the car forward, extract my bags from the boot, then move the car back into position. Also costing me valuable time. As for finding the space, my sat nav told me to go into the road the Blade is on, only to find that the last bit just before the entrance to the Roseate is one way (no entry from that side). That's not the venue's problem, I know, but I wonder why apps like Apple Maps don't know this? Apart from that it's a useful central location. I just wish it were cheaper