Crasswell Street Car Park

Easy to get to loads of space when we arrived.

easy, simple to do and stress free

I had to pay twice after reading online reviews. People had paid through just park and then been sent a fine. I put my number plate into the machines provided by nexus and it said I needed to pay, so to avoid a fine I paid again. Avoid at all costs!

I paid for parking and then later added more time. The company now demands payment despite me showing photo evidence of my full payment. It was easy to find because I used GPS.

Great

I was expecting to have a dedicated parking space however on arrival it's just an open car park so your booking isn't guaranteed. The other issue I had is that it's not clear on what to do. The car park doesn't mention anywhere about 'Just Park' and pushes its own payment system which makes you think that you haven't paid. The Just Park app doesn't provide any information on situations like this which could put the users mind at ease. All that needs to be done is a comment put against that particular car park so users are aware. I ended up phoning the help line for clarification and still have an element of doubt about whether I'm going to receive a fine for not paying.

Good

Found easily with sat nav disappointed it was so far from the harbour station must have misunderstood the distance as from the main station

Easy to find, easy to park and easy to get back too

Booking was easy but the instructions were to go up the ramp to car park level 2….the car park has no level 2 just levels abc..didn’t need this kind of confusion as I was already late as held up by traffic..your instructions need to be clearer..also the parking Time could have been for longer maybe you should show the maximum length for the fee paid..