The Mulberry Primary School Car Park

no problems, easy to find and felt safe. short walk to Tottenham stadium and relatively easy to get away.

Excellent location for stadium. Easy to find and easy to use. Love the idea of the school getting some money too! Win win!

Easy to find this parking space close to the venue. No hassle parking when arriving and a safe location. Will use this location again.

Well signposted. Friendly staff and well organised. Nice safe car park

Fine until we returned to our car when we found that someone was parked illegally blocking us in!! The car park attendant was clueless and we had to wait for others to return to cars. Very poor management

Good spot to park, 10 minute walk to the stadium, easy access in and out.

Easy to use and perfect for making the day run smoothly

Secure and easy to use. Space a little tight if you had a larger car.

Very disappointing parking experience — misleading start time and poor customer service We booked parking at Mulberry Primary School through JustPark for the Big Bang concert, from 3:30pm until 11:30pm. The booking also stated that the car had to be collected within one hour of the event ending, otherwise a £20 fine would apply. We arrived at around 3:00pm, expecting to be able to park from 3:30pm. However, the entrance was locked and there were no signs indicating where the parking entrance was or when it would open. As we were early, we assumed the signs might be put out closer to the start time. At 3:30pm, the entrance was still locked and there was nobody there. It wasn’t just us who were confused — several other cars and drivers were arriving and were also unsure whether they were at the correct entrance, whether the parking was actually available, and whether someone was going to come and open the gate. People were understandably worried as we were all attending the concert and needed to make sure we could park in time. Around 3:35pm, a man arrived and asked whether we were waiting for the parking and what time our booking was for. We told him 3:30pm. He said that the manager should be arriving with the keys and that she would be there in around 10 minutes. This was the first time we actually got any information about what was happening. The man then went to the side of the road to wait for the manager, while we stayed at and around the gate. As more cars and drivers continued to arrive, we had to explain to them what was happening and reassure them that they were at the correct location, that the parking had been booked from 3:30pm, and that someone was supposedly on the way with the keys. We were effectively reassuring and updating other customers despite being customers ourselves, simply because there was nobody else there to provide any information. When the manager still hadn’t arrived, the man called her again. We were then told she would arrive around 4:00pm and that the parking was apparently supposed to start at 4:00pm. However, our JustPark booking clearly stated 3:30pm. We showed him our JustPark booking as per his request and he even took a picture of it and It is also worth noting that the other nearby primary school parking facilities we looked at for the same concert were advertised with a 3:30pm start time and the same type of rules, including parking until 11:30pm and collecting the car within one hour of the event ending, otherwise a £20 fine would apply. This makes it particularly important that the correct parking start time and rules for this location are clearly and accurately stated on JustPark. If this particular location genuinely had a different start time, that should have been clearly communicated in the listing so customers could make an informed decision when booking. We waited until 4:00pm, but the manager still hadn’t arrived. She eventually arrived at approximately 4:11pm with the keys. What made the situation particularly disappointing was the response when we raised the issue. Rather than simply acknowledging the inconvenience and apologising, she was very defensive and told us that we should complain to JustPark because it wasn’t her responsibility. She also said she had other school doors to open. While she eventually gave an apology, it came only after a defensive conversation and did not feel particularly sincere. I understand that there may have been an issue between JustPark and the parking provider regarding the advertised start time, but that is something that needs to be resolved between them. As customers, we booked and paid based on the information provided to us. We should not be left waiting outside a locked entrance for over 40 minutes, along with many other customers, and then be told that the advertised time was incorrect. Even if the intended start time was actually 4:00pm, the manager did not arrive until approximately 4:11pm. A simple and sincere apology and acknowledgement of the inconvenience would have made a big difference. Instead, the defensive attitude made an already frustrating situation considerably worse. If the parking hours or rules are different from those advertised on JustPark, they need to be clearly stated in the listing so customers can make an informed choice and book somewhere else if necessary. We paid for this service; it was not a free facility. The incorrect or unclear information provided on JustPark, the lack of clear signage, the fact that multiple customers were left confused and waiting outside, and the way the issue was handled on arrival made this a very disappointing experience. I hope JustPark reviews the listing and the arrangements with the parking provider so that other customers do not experience the same problem.

Very good service . Easy to walk to stadium