Hornton Street Car Park/Saba - High Street Kensington

The automatic entry / exit system doesn't work - had to get ticket and see the attendant ; there are always issues at this location

The car park was good, but the barrier did not open when we pressed the button in the app upon arrival. We had to call the service employee of the carpark who thankfully was in his office. He checked the app and opened the gate and said we needed to come back before leaving to check out with him. Thankfully he was indeed there when we left, but still, we weten't happy because all of it took some time.

I booked my parking space online via the JustPark website. I didn’t realise that it should’ve been done in the app because when we arrived at the parking site, we couldn’t get in. Even after installing the app at the entrance the booking could not be linked to the app and so I could not raise the barrier. In the end the parking site found a way round the problem but it made the whole experience stressful. I don’t feel the need to have the app was made clear enough at the time of booking and why could it not be found in the app after I had installed it and logged in? Also when I did call the JustPark helpline (around 5pm on a Sat afternoon) there was no one available to help - just a couple of very fixed automated solutions to problems that didn’t help us.

Just Park don't allow you to change the start time and you have to buy an hour separately. Avoid using Just Park. Poor app, process to enter and exit not clear. Open barrier function does not work.

No signal so the Open Barrier does not work. Only option to to blare horn and hope the attendant opens the gate. Avoid this location. Spaces are far too small for modern cars.

While everything was paid for an there is a button to "open barrier" when you got there, the button didn't work. I then had to call a bell and not get an answer for a long time. Then the same on the way out. I had to leave my vehicle at the barrier for me to go to the office and get them to open the barrier for me. Just not good enough infortunately.

No attendant on site and no one answering service phone. Wouldn't take my qr code as no WiFi. Other than that good location and good for large cars and vans. Right next to Kensington Town Hall.

Really great parking spot that is accessible. Nice and bright inside and clean. The staff in the office were really helpful too.

Valet parking although they didn't actually do anything beyond take my key once I parked. Spaces were good and the carpark wasn't too busy or cramped. Easy to enter and exit too.

Postcode slightly off. Drive past the postcode, down Hornton Road, pass the Town Hall and turn immediate right after the library - straight into the car park. Great location