Hornton Street Car Park/Saba - High Street Kensington

I’ve used JustPark many times and it’s always a smooth, stress-free experience. Booking is simple, prices are fair, and the spaces are exactly as described. It’s made parking around London so much easier and more affordable. I’ve never had an issue with access or communication — everything works perfectly every time. Highly recommended for anyone who drives regularly or wants hassle-free parking!

Affordable price and helpful staff.

Plenty of spaces and good accessibility for large cars

Easy to find accessible parking in good price

Was not able to access the parking

The whole experience was easy and stress free. Plenty of information provided and step by step emails to ensure everything went smoothly. The parking was close to where we had planned to go.

The app says to press open barrier, this didnt work. I took a ticket as advised by the attendant (took nearly 5 minutes to respond). Leaving, I rang through on the tele com asking how to get out was made to walk to the ticket office, leaving my car at the barrier and i had paid to prove I'd paid with just park (at this point had no signal). Wasn't a smooth process.

The automatic entry / exit system doesn't work - had to get ticket and see the attendant ; there are always issues at this location

The car park was good, but the barrier did not open when we pressed the button in the app upon arrival. We had to call the service employee of the carpark who thankfully was in his office. He checked the app and opened the gate and said we needed to come back before leaving to check out with him. Thankfully he was indeed there when we left, but still, we weten't happy because all of it took some time.

I booked my parking space online via the JustPark website. I didn’t realise that it should’ve been done in the app because when we arrived at the parking site, we couldn’t get in. Even after installing the app at the entrance the booking could not be linked to the app and so I could not raise the barrier. In the end the parking site found a way round the problem but it made the whole experience stressful. I don’t feel the need to have the app was made clear enough at the time of booking and why could it not be found in the app after I had installed it and logged in? Also when I did call the JustPark helpline (around 5pm on a Sat afternoon) there was no one available to help - just a couple of very fixed automated solutions to problems that didn’t help us.