Knight Street Liverpool

No space left when we arrived at the parking area (wouldn't call it a car park) even though it was still being shown as spaces available on JustPark! Spaces are not reserved for you, it is just the luck of the draw if there's a space when you turn up and no way of contacting anyone. Very unhappy with this particular spot as always used JustPark and never had any issues.

I arrived to find the carpark completely full so had to find somewhere else to park. Having read the reviews it seems this is a common occurrence so would suggest the company need to tighten up their process so people’s booked spaces are protected (a barrier maybe!) I’ve messaged to request a refund so I hope that process will be simple without any hassle.

When we arrived the car park was full. Thankfully, someone left not long afterwards. However, I wasn't very happy that we booked in advance and had we been on time would not have got a space.

No guidelines made parking feel like guesswork. A large car had parked right by the entrance making the turn tight into the available space. Not very well lit, lots of debris on the floor.