Parking on Downside Road, BS48

We always used the silver zone parking which wasn't ideal so we tried this. Felt a bit odd parking on a drive and posting my keys into a letter box. On return we messaged text & WhatsApp from the departure airport. We received a response when landed. It's a 10 minute walk but was raining. When we got to the house just after midnight we struggled to get a response to retrieve the key. Call went to answer and not on door saying door bell wasn't working as was "on charge". We eventually got a response with a guy opening the door and handing me the key without checking who I was etc. Not sure I would use again. Probably ok in the daytime and it's not raining.

Owner only opened the door 30mins late during the middle of the day. (Others had been waiting outside for over an 1h30mins). Had to contact Just Park as the owner was forwarding calls to voicemail. No apology on answering the door and simply replied "dog only barked last time you knocked." (We had knocked several times and called mobile during the time we waited). Just Park were also unable to get hold of the owner. Will not be using again.

At first I was a little wary about leaving my car here. I really didn't have to worry at all. Fantastic service especially as my flight was cancelled and I was 8 hours late! Fully recommend

The parking was really convenient for the airport as only a 10-minute walk away. However, we were told there would be parking on the drive when we arrived but there was not and we had to park on the road which was narrow and fairly busy even at 6:00 in the morning. We picked up our keys from the house and then walked to the parking area where there was a man on a motorbike waiting for us. He didn't know where our car was and suggested we just walk around pointing our key at the cars. Convenience but not very well managed.

Absolutely no go if you do not want you car being dragged or being sent threatening messages that your car is going to be removed while your attending a funeral. Extremely rude, impolite and very disrespectful. I was called f*ing c**t when trying to collect my car and Emma decided to say she wasn't going to give my car back. My car was also dragged after a load of messages saying the car would be lifted so she essentially damaged my car. Do not use this property if you want to go on holiday and would like to come back and find your car is still there. My car on the inside was a complete mess when we had just got cleaned inside and out. Very unprofessional pairs of wallabies. It's a no from me and never will I use this address. If you want proper parking and access there's a house that does the same thing a few doors down across the road. Much more simpler to find and easier to park without having to leave any keys.

Our car wasn't there when we came back to pick it up. They didn't respond to any communications on the provided number. We had to knock on their door over the course of 15 minutes in the early hours of the morning for them to finally get out of bed and give us the keys to the car instead of providing them in a lockbox as mentioned in the description. And despite the inconvenience and uncertainty there was no sense of apology.

Poor communication when coming to collect at midnight. Messaged well in advance letting them know, sadly got a rude and abrupt response with no information about how to collect the car. After many calls managed to get through after arriving in Bristol to an unapologetic owner.

Hassle free easy

Always skeptical about leaving my keys, but my car was moved into a safe compound. Would absolutely use this location again.

15 minutes walk to terminal which was very handy