Should be zero stars. Space was behind locked gate. Followed instructions. No answer to call or messages. Couldn't get in. Had to park at shopping centre instead. Missed train. Very stressful and special, long planned day out with children made much shorter due to missing train. A total con. Will never use this 'service' again. Training should not be endorsing this.

Worst parking ever!! When I arrived the car park was gated and locked. I had no access code and no way to enter. Tried several times to ring the owner of the space, which led to several silent calls, and then straight to answerphone. No reply to the voicemail I left. I had to catch a train so after 20 minutes of trying to access my space I left and parked elsewhere at greater expense. I've used this app many times and never had a bad experience before, but this owner should be removed from the site imo. Expecting a full refund!

The access code was not given so it was a nightmare to get in and out to the car park.

very difficult to access owner. not sure where to park. hard to get in touch with owner.

I was so disappointed to see another car parked in my allocated spot. When I contacted the owner of the space I didn’t get a response which made me late for my appointment.