Car Park on St Martin's Street, WC2H 7HA

Well, Never had the experience of using your parking lot as I had an incidence while journeying down to London and could not utilise the parking space. Neither was there an opportunity to cancel hours before the allocated time.

0 STARS!!!!!!! I have scraped the whole side of the passenger exterior trying to drive into this car park and my car isn’t even big! I am absolutely devastated about the damage and stress this has caused me. Goodbye £3k trying to fix it!!!! FURIOUS! Would NOT recommend this car park!!!

no code given with receipt. 'open gate' button didn't work in app when i arrived. Had to call helpline and block traffic for 5mins until i was given a code

Easy to park

It's a horrendus car park and I wouldn't dream of booking any further with JustPark parking locations!!! The parking bit is not a problem coz fortunately, I am experience in maneuvering my car despite horrendous tight & narrow slots for a parking space. The slots are NOT fit nor ideal for Crossover to SUV size cars!!! Furthermore, its a sewer with URINE stenching the air and floors have lots of Pee-puddles just as one steps out of the cockpit.... OMGawdddd!!! Fortunately, as pre cautioned by friends who had parked in London's cheapo locations, to bring lots of old newspaper to place on the car's floorboards which I heeded. You need a complete REVAMP of yr infrastructure providing parking, broaden the slots and for what is hourly charged, you should be able to hire & afford a janitor team to make sure no filthy pungent STENCH gets emmitted in yr parking locations. It is as bad as a CESSPIT I dare add without retracting my horror & disgust on my 1st day parking reservation at the St Martins Street in close proximity to Chinatown. Response update- Oct 06, 2025: "This space is not recommended for larger cars and vehicles." I did not get to read this notification however, if it was there, I won't reject the claim for it may be located where practically no one gets to read that far and deeply entrenched among the small prints. nonetheless, the Public will certainly appreciate reconsidering JustPark's parking facility after serious measures to improve the conditions I witness personally. One other note for improvement, place Security cameras and disallow "loitering" of individuals in the parking floors. They have NO REASON to be on any floor when they have no vehicles parked within... and there again, a 2-man vetted Janitor Team would secure an improve state with the parking service. In conclusion, repaint & repair EVERY damaged sightings albeit the walls or kerbs etc.... they give an impression on hazardous tight spacings leading to cars grazing the property while struggling in or out of the carpark. Yr daily revenue should be able to regularly cover the maintenance cost & upkeep.

I do not like that I could not speak to someone to ask questions when I got stuck. I was lucky to meet someone who was using the car park and familiar with it who showed me what to do.

The positive of this parking garage was that one space was available, as per my booking. However, the entrance, exit and parking spaces are extremely tight. I ended up having to use a space with restricted headroom because of pipes and an extractor fan unit. It was fortunate that my car is quite low and long - an SUV or taller car would not be able to fit into that space. It should be made clear that it is not suitable for long, wide or high cars.

It was easy to book parking space and information needed to access the place was provided

Exit very tight to get out. Resulted in me scratching car. Another person also do the same on entry

Tight getting in