The O2 Car Park 3 - Reservations

Got to the carpark we were meant to be parked on to only find that the carpark was closed. We got sent to carpark 4 and the gentleman there was super friendly. We stopped and had a good chat with him and he advised us on what we could do in the area as we had 6 hours too pass. As a good will gesture they extended our parking. On the way out he remembered us and asked how we spent our evening. Would definitely park here again when we’re down this way.

No instruction on what to do when you get there. I was expecting (as I had pre booked) it would recognise my number plate …. It didn’t. So I took a ticket to get in. I hoped that when I then went to pay when I left it would say ‘already paid … it didn’t. Had to pay twice (£11 which was cheaper than the £12 JustPark charged me). Rubbish service, wouldn’t recommend and wouldn’t use again.

This did not work, I had to pay twice

Excellent - a 5-star experience

The parking app didn't work so I had to pay again before exiting the car park at a cost of £17 after I had already paid £19 would definitely not use again!

Absolutely no instructions on what to do when we get to the car park and nothing at the car park to tell us what to do either. No one at the car park to ask and no one answering the intercom. When we left we had to be let out by an attendant and they didn’t really know what was going on either. Pretty rubbish really seeing as I paid £20 to park. Probably won’t bother paying in advance again, a lot easier to just pay when you’re there.

It was all easy to organise and pay for. The only issue we had was it wasn't clear to use the Qa code to get out. But that's down to me I'm glad I printed it off.

Excellent - a 5-star experience

Great - a 4-star rating