Parking on Cromwell Road, SW5

Perfect spot and very straightforward

Easy and spacious

Not a very good experience - wouldn't recommend. Upon arrival l had to contact the car parking space owner to notify him that l was waiting outside the shuttered entrance to the private underground carpark. Rang three times with no answer. Eventually l was called back and given access only to find the space l had booked was occupied. Upon speaking with the owner again, l was passed over to the front desk/porter who came down to find another suitable space. Seriously bad attitude, zero customer care skills and looked very annoyed at having to find another space. Pros - safe place to park as private with no public access. Spaces were wide enough for a large SUV (XC90). Cons - to access your vehicle who have to go through the main building entrance every time and deal with Mr. Grumpy at reception. Gamble as there may not be a space for you upon arrival.

only problem we had was owner didn't answer the phone to let us in. fortunately someone else let us in. everything else was fine and we had communication via text after that

Very convenient

Excellent service, easy to understand and just what was needed for a visit to Kensington in London. Thank you. Simon & Steph.

Could not get into the parking. Luckily someone opened the garage door. Parking space very narrow Do not use this space!

Fantastic location but the space is def NOTlarge enough for a 4 x 4 I damaged my car my car was half in and half out of the space as the car next to me would not be able to access her car if I moved completely into the spot I hit my passenger door on the pillar

Location was great but access was tricky and host didn’t answer the call.

Had to call owner twice as instructions on getting to the space didn't work - once to open the gate and again. No way of getting back into the space communicated. Had to wait for someone to use it to get back into the car park.