Brewhouse Car Park

door wouldn't open, code I was sent on the app and by email to open the door didn't work. had to call customer service every time I wanted to get into the car park

The open barrier button on the app didn't work and the pin pad also rejected our entry. We got lucky with the building maintenance team granting us access. The parking slots that you see on the app is incorrect. You have to park on bays that says justpark.

Code provided for the access to open the gate didn't work. No information for the pedestrians access. Ended up calling for help to open the gate.

Had a terrible experience for my first car park booking. The gate wouldn;t open with the app function, and the code they had provided me with as a backup was the wrong one! I managed to get in thanks to another user who kindly shared the up-to-date JustPark keypad code. It was a nightmare, lost tons of time and was overall pretty stressful. Not good.

code to get in didn't work. called and waiting a long time to get help. same problem when leaving. also hard to find parking spaces, Could give a map or direction

Code didn't work and had to wait someone to get in and out.

Barrier code provided doesn't work and you need to call for a new one (2410# for us), but call to customer support was quick and stress free. Also can't get out of facility without relying on a passer by to put the code in for you from the outside. Pedestrian exit isn't clearly marked but is to the right of the car ramp. Spaces and parking itself was absolutely fine though and feels like a steal for the price it is. Would use again but leave plenty of time for entry and exit.

Door doesn't open. Avoid.

yes the gate didn't open when I want to go inside and when I want to come out I was forced to call and to wait 20 min in my phone and to ask for help to someone to put the code to get out

Not able to park. Booked the spot previous night, teavhwd the spot at the right time, tried to access the door with the access sent on Email and the door just wouldnt open. I had to attened an important appointment to attend and I have booked this spot so I wont have to worry about parking. But this happened and I ended up finding a parking elsewhere and had to run to my appointment. I tried to call the customer care after my appointment and after the parking session. I just couldn't talk to any real person other than the automated voice there was no option to connect to a customer support person.I tried to gwt refund and thwre is no option on the app.