Brewhouse Car Park

Very safe and secure car park we found it easily the only problem was the open gate button on the app didn't work and neither did the passcode we were given which meant having to call to be let in and also if you needed to go back to your car at any stage you have to call every time to get access via the main gate or pedestrian gate on one occasion no one was answering our call it was only by luck that someone came out so we could get in.

Please could you make sure the gate opening button works for this parking. I was unable to open the gate and hence could not access the parking. Thank you

The code didn't work to get in as a pedestrian and then the gates to exit didn't work on the app or automatically and I had to put my hand through the gate from the inside and type in a new code - using my phone camera to see. It was hard and very inconvenient and stressful - I would like a refund please.

door wouldn't open, code I was sent on the app and by email to open the door didn't work. had to call customer service every time I wanted to get into the car park

The open barrier button on the app didn't work and the pin pad also rejected our entry. We got lucky with the building maintenance team granting us access. The parking slots that you see on the app is incorrect. You have to park on bays that says justpark.

Code provided for the access to open the gate didn't work. No information for the pedestrians access. Ended up calling for help to open the gate.

Had a terrible experience for my first car park booking. The gate wouldn;t open with the app function, and the code they had provided me with as a backup was the wrong one! I managed to get in thanks to another user who kindly shared the up-to-date JustPark keypad code. It was a nightmare, lost tons of time and was overall pretty stressful. Not good.

code to get in didn't work. called and waiting a long time to get help. same problem when leaving. also hard to find parking spaces, Could give a map or direction

Code didn't work and had to wait someone to get in and out.

Barrier code provided doesn't work and you need to call for a new one (2410# for us), but call to customer support was quick and stress free. Also can't get out of facility without relying on a passer by to put the code in for you from the outside. Pedestrian exit isn't clearly marked but is to the right of the car ramp. Spaces and parking itself was absolutely fine though and feels like a steal for the price it is. Would use again but leave plenty of time for entry and exit.