China Town Car Park - Wrottesley Street

The exit shutter did not rise, despite the fact that I had pre-paid and was leaving early. There was no intercom and no assistance, and the manual release lever failed to operate. I and another pre-paid driver had to find a third driver who had paid immediately before - we followed them out, hoping the shutter would not come down and trap or hit us. I shall be submitting a complaint and warning other users of this car park.

ill definitely be using it again, so secure

Great and easy experience.

All the roads were closed so there was no way to access

All the above was fine. Coming out of the theatre at 21.30 there were 10 of us waiting half an hour before the door was opened. When the button was pressed a voice said we were one on the queue and someone would be with us shortly. 30 minutes was not satisfactory especially if it had been later at night and a female alone waiting outside. I shall not be using this service again at that carpark

Couldn't access the car park as the road was closed due to an event taking place. Had to find and pay for alternative parking elsewhere.

This car park was blocked by the Birmingham marathon so you couldnt get in or out of it but they still changed you and didn’t warn you. Blocked 9am till 1pm so I could leave to go home, no signs or warning. Car park and councils issue.

Easy to find, clear information that was accurate. Simple process and the parking was clean with bays of reasonable size very close to where we needed to be.

Helpful staff on the phoneline

All went smoothly