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University of Bath, Bath

Location:

Bath

Site specs:

700 spaces

Solution:

Cashless

Sector

Education

We understand how complex it can be to run on and off-campus parking. Each university has its own ecosystem with unique parking requirements for different parts of the campus – just like a city.

That’s why we’ve designed a platform that can accommodate specific rules for each car park, as well as the requirements for staff, students, visitors and contractors.

With our technology, universities can tell our system when there’s an open or graduation day in advance and offer free or discounted parking to visitors.

We believe parking should work around university requirements – not the other way around. And that’s why the University of Bath chose us as their parking partner.

The opportunity

The University of Bath has five car parks, totalling 2,237 spaces. Up until we partnered with them, they had 18 Pay and Display machines and no cashless payment solution. That meant all students, staff, visitors and permit holders needed the exact amount of cash to pay for their parking.

The solution

We implemented our cashless solution in June 2018, allowing drivers to pay for parking with our app. We created special location codes to accommodate each car park’s unique rules and cater for different groups, such as permit holders and weekend visitors.

We integrated with the existing enforcement company, First Parking, and within five days we completed all testing and quality assurance.

The results

  • Our cashless parking solution went live 18 days after our first meeting with the University of Bath
  • Their car park payment service consistently gets a 4.6 star rating out of 5

“The University of Bath were seeking to offer customers as many options as possible to pay for parking in the most convenient manner. One of our suppliers was not able to service some equipment which left us at short notice with the problem of finding an alternative supplier. We were introduced to JustPark and from day one they have fully understood the issues, worked tirelessly in a short period of time to set up the system to a very tight deadline and have been super supportive since the inception of the system. I can highly recommend their service.”

The UoB parking team

Head of Security Services, University of Bath

“The University of Bath were seeking to offer customers as many options as possible to pay for parking in the most convenient manner. One of our suppliers was not able to service some equipment which left us at short notice with the problem of finding an alternative supplier. We were introduced to JustPark and from day one they have fully understood the issues, worked tirelessly in a short period of time to set up the system to a very tight deadline and have been super supportive since the inception of the system. I can highly recommend their service.”

The UoB parking team

Head of Security Services, University of Bath

CONTACT US

Get in touch

We’re helping hundreds of clients make the most of their car parks. And we’re confident we can support you too. Simply fill in the form and our team will get back to you.

If you’d rather phone us, please give us a call. We’re here and ready to help.

+44 (0) 1375 807 213