If your booking duration is less than 14 days please refer to our short-term booking cancellation policy. If your booking duration is 14 days or more and you would like to cancel, please refer to our Long-term booking cancellation policy.
A full refund is offered if you cancel within 24 hours of making a booking, provided the booking isn't starting in the next 24 hours.
We will always offer a 10 minute grace period to accommodate accidental bookings.
Short-term cancellation policy
Long-term cancellation policy
If a booking is cancelled by the space owner, you will always receive a full refund.
There are no refunds issued for short-term bookings if you cancel after the booking start