Parking on Church Lane, BS48

Sally was a nice, polite. Arranged transfers with her separately. Drop off went, advised her builders would move our vehicle onto her driveway. However, on return Sally was uncontactable and that left us at the airport over 1.5 hours with 2 young girls, having to arrange a taxi after midnight. Arrived at house, car was still parked on roadside where parked and not on drive, house in darkness, knocked to collect key, whilst lights came on immediately and dogs barking, persons inside house, moved around and shut dogs away and quieten, it took a good 20 mins of knocking to get a upstairs response from Sally, she then came down with car key and apologised. She did text after to apologise again and has refunded money and paid for the taxi we had to book to get to collect our car. All and all very disappointed. Being left stranded with 2 children at night and car not being parked on drive as advertised.

Sally and her husband were very helpful and understanding. I would highly recommend their place.

Great parking space and wouldn't hesitate to use again when flying from Bristol airport.

Nice service. Everything is precisely specified so that there are more such car parks. Regards